Connect To Services
The Windsor-Essex Ontario Health Team is working with its partners to improve System Navigation for Patients, Families, and Caregivers.
Please use the information below to help connect to services in our region.
211
211 South West Region Ontario
Connect to social services and programs, community supports, and non-emergency health services. Dial 2-1-1 to speak with a Community Resource Specialist. Service is available 24 hours a day 7 days a week in over 150 languages and dialects.
811
Connect with a registered nurse day or night for free, secure and confidential health advice. Access safe, high-quality care, and avoid unnecessary visits to the emergency room. This service is an easy way to get connected to care you or your loved ones need.
911
Dial 911 in an emergency when you need immediate help from police, fire or ambulance services. If you are experiencing a medical emergency call 911. Text with 9-1-1 is available for people who are part of the deaf, deafened, hard of hearing, or speech impaired (DHHSI) community in Canada. For more information on texting with 9-1-1 for the DHHSI community please visit Text With 911.
Virtual Urgent Care Ontario
London Health Sciences Centre (LHSC) and St. Joseph’s Healthcare Hamilton (SJHH) are pleased to offer virtual urgent care to residents of Ontario. All you need is an Ontario Health Card, email address, and access to a device connected to the internet.
Adult and paediatric appointments are available on a first-come, first-serve basis. You can book an appointment by visiting UrgentCareOntario.ca or by calling 1-844-227-3844.
Virtual urgent care might be appropriate for you (or a family member) if you have a medical issue that is NOT life-threatening but requires urgent medical attention and you’re unable to access timely care through a primary care provider.
In the event of a life-threatening emergency, please call 911 or go to your local emergency department.
Children & Youth:
Connect with a children’s emergency department doctor at Children’s Hospital, London Health Sciences Centre through secure video chat by calling the toll-free number below during clinic hours or requesting a virtual appointment during off hours. Our virtual children’s urgent care service is available for parents/families with a child with an urgent medical issue that’s NOT life threatening. Same-day appointments are available on a first-come, first-serve basis, Monday to Friday from 9 a.m. to 5 p.m. All appointment costs are covered with an Ontario health card.
Adults:
St. Joseph’s Healthcare Hamilton offers virtual urgent care services to adults in Southwestern Ontario. Connect with a nurse practitioner through secure video chat by requesting a virtual appointment below. Our online urgent care service is available for adults with an urgent medical issue that is not life threatening. By making an appointment, you can access urgent medical care without having to come to the hospital.
Same day appointments are available on a first-come, first serve basis, Monday to Friday from 1:00 p.m. to 9:00 p.m. and Saturday/Sunday 8:00 a.m. to 4:00 p.m. One issue per visit please.
Additional Resources
WEC CONNECT is a searchable inventory of substance use and mental health services available to residents of the Windsor-Essex County (WEC). The inventory includes a comprehensive list of both publicly and privately funded programs and services available at the regional, provincial, and national levels.
ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness or gambling by connecting them with services in their area.
Local health services, news, careers and events for Erie St. Clair, Ontario including Chatham – Kent, Sarnia – Lambtom and Windsor – Essex.
A single organization coordinating local home and community care, long-term care placement and help finding services in the community.
Primary care providers accepting new patients
List of doctors accepting patients in Windsor-Essex.
A program launched by the Ministry of Health and Long-Term Care to help Ontarians without a family health care provider find one.
Respiratory Illness Vaccines
Where to get the Flu Shot – A list of participating pharmacies in each municipality in Windsor-Essex providing the flu shot.
Where to get the COVID-19 vaccine – Pharmacies and Primary Care Providers across Windsor-Essex are offering updated COVID-19 vaccines. Find a participating pharmacy here.
Respiratory Syncytial Virus (RSV) – For more information on RSV including eligibility for immunization visit here.
Immunizations
Routine immunizations are available through Primary Care Providers and some walk-in clinics. Student Immunization Clinics through the Windsor-Essex County Health Unit (WECHU). Catch-up immunization clinics for eligible students to receive their vaccine series for Hepatitis B, Meningococcal Disease, or Human Papillomavirus (HPV).